PlayStation Support
Contact information for PlayStation support
Support
Our PlayStation Support is open on weekdays (except holidays) 10 am - 6 pm. On Fridays 10 am to 5.30 pm (We are experiencing extraordinary pressure on the telephone lines between 10 am – 12 am and therefore latency may occur).
We offer support to all PlayStation products.
We offer technical PlayStation support and can answer product related questions.
Problems/defects
Products bought in your local country:
If you are experiencing difficulties with your product or it suffers from a defect and you have bought such product in your home country, you should contact the local PlayStation store where you bought the product.
Products bought abroad (EU countries, Iceland, Lichtenstein, Norway and Switzerland):
If you are experiencing difficulties with your product or it suffers from a defect and you have bought such product in one of the above mentioned countries, please contact either our PlayStation Support or any local PlayStation store. Return handling of a defective product through your local PlayStation store is likely to be most efficient, as it will relieve you from having to wrap and ship the product yourself. If you experience any difficulty with returning a defective product to your local PlayStation Store, please ask them to contact Nordisk Film costumer service in order to get a return number.
